Last Updated: 10/01/2026
This policy applies to all purchases made from https://flawlessskinhaircare.com/ and is governed by Flawless Skin Hair Care, managed by ANUSHREE’S (“we”, “our”, “us”).
By placing an order, you agree to the terms mentioned below.
- No Return / No Exchange / No Replacement
Due to the nature of skincare and haircare products, we follow a strict hygiene policy:
No Returns
No Exchanges
No Replacements
Once an order is delivered, it cannot be returned, exchanged, or replaced under any circumstances, including:
Change of mind
Product not suiting personal preference
Skin or hair sensitivity
Incorrect product ordered by the customer
Customers are advised to carefully review product details before placing an order. - Refund Eligibility
Refunds are provided ONLY in the following cases:
a) Damaged Product
If the product is received physically damaged or leaked
The issue must be reported within 48 hours of delivery
Clear unboxing video or photos are mandatory for verification
Upon verification, a refund will be processed to the original payment method.
b) Duplicate Transaction
If the customer is charged more than once for the same order
Raise a request on,
📧 info@flawlessskinhaircare.com
Refund will be issued after payment verification
- Non-Refundable Cases
Refunds will NOT be provided for:
Used or opened products
Allergic reactions or skin sensitivity
Incorrect product selection
Courier delays
Minor packaging or color variations - Refund Processing Time
Approved refunds will be processed and credited within 7–10 business days
Refunds will be credited to the original payment method only
Bank or payment-gateway delays are beyond our control - Order Cancellation
Orders cannot be cancelled once placed - Contact Us
For refund-related queries (eligible cases only), contact:
📧 info@flawlessskinhaircare.com
📞 +91 99032 60077